Insights from the Hive



Latest articles

8 min read  |  Collaboration & Productivity

11 Email Etiquettes Every Professional Should Know

9 min read  |  Customer Service

Guide to Outsourcing Customer Service in 2024 (+ Top Tools and Resources to Get Started)

4 min read  |  Customer Service

How to Set up a Customer Support Team From Scratch

5 min read  |  Shared Inbox

Enhancing Customer Interactions: How AI Boosts Efficiency and Satisfaction
Post Picture
Case Study

“With Hiver, I've visibility on the volume and type of issues that we’re getting and ensure that they're resolved on time.”

David Pinto

Business Development, Kiwi.com

feature image
Report

Customer Service Benchmark Report - 2021

Discover how Hiver helps teams collaborate better and provide remarkable customer service.

loading...